BariatricPal Shop Returns & Exchanges
We want you to feel confident and comfortable in your new apparel; if you are not completely satisfied, you may return unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring they are neatly folded and include all original labels and tags.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing